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Notice

Important notices

INFORMATION
Forum Details

<ORDER & SHIPPNG>


Mischief Online shop Delivery will be shipped by EMS and goods will be delivered on regular working days.

You can check your order tracking number by clicking the link below.

https://www.ems.post/en/global-network/tracking


Changes, cancellations and all delivery inquiries are possible until 11AM(KST).

Please contact us at 'customer@mischief.co.kr' regarding shipping or orders.


International shipping takes 7 to 14 business days.

The delivery can be delayed due to courier delay, weather conditions, and other unusual conditions.

Please note that the price of goods does not include shipping, customs, duty & tax charges.

The shipping charge will be set automatically in the payment window.



<SHIPPING COST>


ASIA - $25


THE OTHER COUNTRIES - $40



<RETURN>


Return Address: Mischief Headquarters, 2F, 31, Apgujeong-ro 46-gil, Gangnam-gu, Seoul, Korea


All items can be exchanged/refunded within 14 days after receipt (Including defective goods).

You must contact 'customer@mischief.co.kr ' before returning items.


The item will be exchanged/refunded after inspection.

For exchanges, all expenses (i.e., round-trip shipping costs, customs duties, tax charges, etc.) are to be paid by the customer.


Exchange/refund is not available under terms and conditions below.


- 14 days after receipt of the item.


- If the package is opened or the packaging is damaged, when the value of the product is significantly lost.


- Deterioration of the quality of the product due to the customer's use. (such as laundry, body odor, traces of cosmetics, etc)


- If the price tag of the product, sticker pack, poly bag, etc. are damaged or lost.


- If the product is difficult to resell due to deterioration of the quality or value of the product caused by the passage of time.

 

- If gift items enclosed with the product are missing.


- Some accessory items as well as swimwear are not valid for exchange/refund.


- Items on sale are non-refundable/non-exchangeable.

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